Contact Us

How can we help?

Topic

Phone Number

Hours of Availability

General bank account information

1-877-GO-4-NECB

24/7

Errors or questions about your bank account statements

Electronic Banking Dept.
1-914-684-2500

Mon. - Fri. 8:30 - 4:30

To activate a new ATM/Visa debit card

1-866-392-9952

24/7 

To report a lost or stolen ATM/Visa debit card

1-866-392-9952

24/7

To change the PIN on your ATM/Visa debit card

1-866-392-9952

24/7

To activate an ATM/Visa debit card that has been re-issued

1-866-392-9952

24/7

Electronic and Mobile Banking support

Electronic Banking Dept.
1-914-684-2500

Mon. - Fri. 8:30 - 4:30

Questions about Remote Deposit

Business Banking Dept.
1-914-684-2500

Mon. - Fri. 8:30 - 4:30

Questions about your mortgage loan

Mortgage Servicing Dept.
1-914-684-2500

Mon. - Fri. 8:30 - 4:30

Didn't find what you were looking for? Email us below:

Note: Because there is a high risk that information transmitted via Internet email could fall into the wrong hands, NorthEast Community Bank highly recommends that confidential information such as account numbers, social security numbers, financial statements, tax returns or any other specific or sensitive information about you or your company not be transmitted via this page.

customercare@necb.com