Contacts Us

General bank account information 24/7
1-877-GO-4-NECB

Errors or questions about your bank statements
Electronic Banking Dept.
1-914-684-2500
Mon. - Fri. 8:30 - 4:30

Online banking technical support
Electronic Banking Dept.
1-914-684-2500
Mon. - Fri. 8:30 - 4:30

Questions about Merchant Capture
Business Banking Dept.
1-914-684-2500
Mon. - Fri. 8:30 - 4:30

Questions about your mortgage loan
Mortgage Servicing Dept.
1-914-684-2500
Mon. - Fri. 8:30 - 4:30

To activate a new ATM/Visa debit card 24/7
1-866-392-9952

To report a lost or stolen ATM/Visa debit card 24/7
1-866-392-9952

To change the PIN on your ATM/Visa debit card 24/7
1-866-392-9952

To activate an ATM/Visa debit card that has been re-issued 24/7
1-866-392-9952